Support for Your Solar Energy System,
Even if Your Installer Is Out of Business
Across the nation, thousands of homeowners have been left with solar systems in need of maintenance, including solar panel repairs, solar inverter maintenance, or comprehensive system upkeep. Whether your installer went out of business or you’re just wanting long-term confidence and protection, SolarDetect is here to help.
Solar Energy System Maintenance
Having trouble with your solar system? Our in-house team of experts can diagnose issues remotely, prescribe an action plan, and coordinate fast, reliable service to get your system back up and running.
Has Your Installer Gone Out of Business?
If your solar installer has stopped providing support and your system needs repair, Backed by industry-leading coverage and 5-star support, SolarDetect is here to restore confidence in your solar investment.
Looking for Long-Term Support?
You've invested in solar, now keep your system producing energy. From system analysis reports to solar system repair, SolarDetect delivers the reliable support you need to stay powered and protected.
WRepair, Maintain, and Protect Your Solar Energy System
Solar Energy System Analysis
When starting with SolarDetect, customers will answer a few simple questions to help us better understand their system. From there, our team of in-house experts will analyze your solar energy system and identify any issues that need to be addressed.
Remote Diagnostics with our In-House Solar Experts
- During the System Analysis, if an issue is found, our 5-star team will work with you to develop a complete action plan to help get your system back up and running.
- If your system is healthy but you're looking for ongoing peace of mind, we will work with you to enroll in our SolarDetect Coverage which is a monthly extended service agreement plan.
SolarDetect Coverage
Once your system is in good health, it will qualify for SolarDetect Coverage which provides you with
- Protection for Critical Solar Components & Labor: coverage for your solar panels, inverters, optimizers, microinverters, and more.
- Monthly Performance Report: Receive a detailed solar system analysis each month, delivered directly to your inbox—complete with performance metrics and alerts for any detected issues.
- Dispatch Services: if on-site repair is needed get access to our vetted service technicians.
- Hassle-Free Claims Process: File claims anytime quick, easy, and built to keep money in your pocket.
- Expert Support Team: our expert support team is made up of solar professionals with decades of support and operations experience.
In the process of selling my client's home, we discovered the solar company that installed his system had gone out of business. The solar was a main feature of the sale. Solar Insure stepped in and rescued the sale with SolarDetect. Great Job!!
Lucious D.
Tristan D. proved invaluable to me when I contacted Solar Insure about the SolarDetect program. Our installer went out of business, and Tristan walked me through the process of obtaining SolarDetect. Our system was not mapped correctly. He advised on what was needed and why. He made himself available through email and phone calls. I cannot thank him enough.
Denise B.
It can be really challenging to get support for solar panel equipment. I signed up for their SolarDetect service, and it really saved the day today. Received a lot of help over the phone and quickly.
Joel S.
My experience with SolarDetect was wonderful. Tristan took great care of me and was an excellent consultant. I would highly recommend this product for any solar customer.
Edward D.
SolarDetect is a stress reliever! I’ve had a great experience so far with Valerie and Jason who were extremely helpful and so kind throughout the process. I cannot recommend them enough to us “solar orphans”. If your solar company has abandoned you SolarDetect is your only call.
Jennifer S.
SolarDetect's Jason M. was extremely helpful in the process of setting up an account. He answered numerous questions for me and clarified everything. It was a pleasure doing business with him.
Betsy M.
Solar Insure and Jason have been amazing. Our solar company went bankrupt and left us without a warranty and we found SolaarDetect. We just started with them and had an issue with our inverter. Jason took care of everything, personally called me to explain what was happening and found a solution. I highly recommend this company even if your solar company is still in business. They have your best interest at heart!!!
Barb V.
SolarDetect FAQ
Peace of mind. SolarDetect is a monthly monitoring and protection product for homeowners with solar systems whose original installer is no longer in business.
Backed by Zurich North America, SolarDetect by Solar Insure is a Solar Equipment Extended Service Agreement that provides long-term system protection. It includes access to our solar monitoring experts, support for panel and inverter issues, Monthly Performance Reports, and more.
No. SolarDetect is a Solar Equipment Extended Service Agreement, not insurance. It covers mechanical breakdowns and labor. Homeowner's insurance is still recommended for fire, theft, or storm damage.
SolarDetect is currently available in Arizona, California, Colorado, Florida, Georgia, Massachusetts, Montana, Nevada, New Mexico, North Carolina, Texas, Utah and Virginia. More states are coming soon!
It all starts with a $49.99 Solar Health Check – a one-time system analysis by our experts to confirm your system is working properly and free of pre-existing issues.
Here’s how it works:
- Submit your info through our website or by phone.
- We’ll pre-qualify your system and complete a Solar Health Check.
- If needed, we’ll let you know if a physical inspection is required.
- If your system qualifies, you’re eligible to enroll in SolarDetect Coverage for $24.99/month.
And the best part? Your $49.99 is credited toward your first month if you sign up right after your Health Check.
Enroll in SolarDetect. We’ll perform a Solar Health Check, identify any issues, and coordinate repair with a certified provider if needed.
- • Parts and Labor Coverage: We take care of the parts, labor components, and truck rolls for any necessary repairs or replacements due to mechanical failures, so you don't have to worry.
- • Replacement Parts: We’ll replace parts with new, certified remanufactured parts of similar or better quality, ensuring your system runs smoothly.
- • Product Replacement: If we can’t fix your product, we’ll replace it with one that has similar features up to the original purchase price.
- • Shipping Costs: We cover the shipping costs for replacements, so you won’t face extra charges (sales tax and handling excluded).
- • New Agreement Requirement: In case of a full system replacement, you'll need to purchase a new agreement to keep enjoying our coverage.
- If we resolve it remotely, no deductible is charged.
- If on-site repair is needed, we coordinate service, and you only pay the $100 deductible after service is completed.
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Take the first step toward reliable solar support. Follow the button below to the SolarDetect portal
and choose "Get Started" to begin.