Hero Images 2048x610 1

The Claims Process

Processing Claims

We’ve got your homeowners protected with our warranty solutions. If your homeowners with a Solar Insure Warranty are having issues with their system, submit a claim and get paid!

  • Certified Provider: Filing a claim is easy and only takes 7-10 business days to process your claim and issue your check.
  • Homeowners with SI: Reach out to your salesperson or installer to report your system issue.
  • Homeowners without SI: Solar Detect

File a Claim

customer service.jpg

Claim Coverage

Our warranty coverage offers protection for the entirety of your solar system.

fleet monitoring image System Equipment
  • Coverage extends to include malfunctions of inverters, optimizers, panels, and racking.
  • Qualifying equipment is as listed on our Approved Vendor List (AVL).
fleet monitoring image
Wordpress-Page-Image-Size-4.jpg

Submitting a Claim

Before submitting a claim please be sure to have ready the following information:

  • Itemized Invoice Including Repairs
  • Manufacturer Labor Reimbursement
  • Description of work performed
  • Inverter Log
  • Before/After Photos
  • Service Report

File a Claim

Provider Feedback

Our experience has been all positive. We have found it works best to process Solar Insure claims for our customers. Once the project is completed, I ask our accounting department to create an invoice for the work completed, then simply go to the SolarInsure claims portal and initiate the claim. Usually pretty quickly. I'll get an email confirming the claim and asking me to attach the invoice. Once the invoice is sent, that's it! The whole process takes about 5-10 minutes and no hassle.

Scott H., Rooftop Solar