The solar contractor issues the RMA with the manufacturer.
The solar contractor will then perform the work and invoice the homeowner/Solar Insure for the balance.
The solar contractor then files the claim with Solar Insure to be reimbursed.
Rapid Claim Processing
Please allow 7-10 days for a warranty specialist to finish processing your claim and issue a check.
We may also require the following information:
- Serial Numbers
- Inverter Log
- Before/After Photos
- Repair Invoice
- Service Report
"Our experience has been all positive. We have found it works best to process Solar Insure claims for our customers. Once the project is completed, I ask our accounting department to create and invoice for the work completed, then simply go to the SolarInsure claims portal and initiate the claim. Usually pretty quickly. I'll get an email confirming the claim and asking me to attach the invoice. Once the invoice is sent, that's it! The whole process takes about 5-10 minutes and no hassle."
—Scott Hollis, Rooftop Solar