Solar Warranty Claim

Solar Warranty Claim

File a Claim

All claims must be submitted within 90 days of service work being completed. Please complete the form below with all the required information as we can not process incomplete forms. After you submit your claim, you will be given a reference number that will allow you to check the status of your claim at any time.

Please allow 7 business days for a warranty specialist to finish processing your claim. Please note, that if you are an installer partner we may also request additional information.

Prior to filing a claim, please make sure the following has been completed.

  • The homeowner has a registered warranty
  • The service work has been completed
  • The RMA has been filed (in the case of component/panel failure)
  • The work order has been completed

If you need help filing a claim, please contact our claims department at (714) 625-8204 or email us at

Download the Solar Insure Claims Guidelines

Click Here

Need more help on filing RMA?

Enphase RMA Help Page

SolarEdge RMA Help Page

Generac RMA Help Page

1 Contact Information

2 Warranty Claim Details

3 Panel/Inverter Information

4 Repair Information

Please give your company's standard truck roll rate (ex. $250 per truck roll)
Please give your company's standard hourly rate for service work (ex. $75.00/hr)

5 Upload Invoices, Photos, Site Map and Work Orders

Click or drag files to this area to upload. You can upload up to 10 files.
Please upload the invoice, photos, site map and other relevant information to quickly process this claim.