File a Claim

All claims must be submitted within 90 days of service work being completed. Please complete the form below with all the required information as we can not process incomplete forms. After you submit your claim, you will be given a reference number that will allow you to check the status of your claim at any time.

Please allow 7 business days for a warranty specialist to finish processing your claim. Please note, that if you are an installer partner we may also request additional information.

Prior to filing a claim, please make sure the following has been completed:

The homeowner has a registered warranty
The service work has been completed
The RMA has been filed (in the case of component/panel failure)
The work order has been completed

If you need help filing a claim, please contact our claims department at

(714) 625-8204 or email us at Claims@solarinsure.com

Download the Solar Insure Claims Guidelines

Click Here

Need more help on filing RMA?

Enphase RMA Help Page

SolarEdge RMA Help Page

Generac RMA Help Page

Contact Information

Installer Company Name Company Rep's Name	Company Rep's Email Company Rep Phone
Homeowner First Name	Homeowners's Last Name

Repair Address

Warranty Claim Details

Type of Claim

Has the work been completed?

Panel/Inverter Information

Number of Failed Components

Panel or Inverter Model Number

Manufacturer's Name

Have you submitted the Manufacturer's warranty yet?

RMA Number

Was this service area hazardous (ex. steep or tile roofs, etc)?

Upload Site Photos

Repair Information

Repair Date

Number of Truck Rolls

Number of Hours Worked

Reason for Replacement

Your Company's Truck Roll Rate

Your Company's Labor Hourly Rate

Total Manufacturer's Labor Reimbursement (USD)

Document Uploads

Upload Repair Invoice or Work Order

Photo Uploads

Upload Site Map

For us to evaluate this claim, please share photos of the repair or replaced part. We require at least one upload in this section but can accept up to four photos. If you have more photos, feel free to add them to a document and save as a PDF.

Repair Photo 1	Repair Photo 2
Repair Photo 3	Repair Photo 4

Contact Information