WHAT IS EXCLUDED IN A SOLAR INSURE WARRANTY PLAN?
1. Property damage or acts of god. Property damage events are typically covered by either the contractor’s liability insurance or the homeowner’s insurance policy. For instance, events such as fire, theft, rodents, and hail are typically covered under the homeowner’s policy.
2. Removal of panels during a roof repair/replacement would not be covered under the Solar insure warranty.
3. Damage to the home during installation is typically covered under the contractor general liability policy.
4. Issues with electrical wiring, electrical panels, and/or general electrical workmanship and engineering.
DOES SOLAR INSURE WORK WITH THE SAME INSTALLER THAT THE CUSTOMER INITIALLY WORKED IN RESPONDING TO A CLAIM?
Solar Insure will generally work with the initial installer. However, if the installer is no longer in business or able to perform the repair work then SolarInsure will choose a reputable installer in the local area to complete the RMA process.
DOES SOLAR INSURE COVER THE INITIAL DIAGNOSIS VISIT?
-
We cover the labor to replace defective solar components. Labor rates are dependent on geographic regions.
-
We also cover the initial truck roll and diagnosis if there is a manufacturer defect and an RMA is issued.
-
If there is no defective part or a roof penetration issue, then the call and the labor are not covered. Most contractors use the inverter diagnosis tool to verify panel/inverter issues. If not, we cover the initial truck roll and the labor if there is truly a defective part.
DOES SOLAR INSURE WORK WITH THE SAME INSTALLER THAT THE CUSTOMER INITIALLY WORKED IN RESPONDING TO A CLAIM?
Solar Insure will generally work with the initial installer. However, if the installer is no longer in business or able to perform the repair work then SolarInsure will choose a reputable installer in the local area to complete the RMA process.
DOES SOLAR INSURE COVER THE INITIAL DIAGNOSIS VISIT?
-
We also cover the initial truck roll and diagnosis if there is a manufacturer defect and an RMA is issued.
-
If there is no defective part or a roof penetration issue, then the call and the labor are not covered. Most contractors use the inverter diagnosis tool to verify panel/inverter issues. If not, we cover the initial truck roll and the labor if there is truly a defective part.